Solutions, Carrier Services
The move to open, standards-based Voice Solutions creates a unique opportunity for service providers to improve customer satisfaction and retention, reduce operating costs and create new revenue streams. Envox enables you take advantage of this technical shift through:
- Lower system and maintenance costs
- High scalability and reliability
- Powerful multi-site management capabilities
- Faster creation of branded services
- Limited integration issues with maximum interoperability
- A clear and easy migration path to the emerging standards and new technologies [VoIP, SS7, VoiceXML, Web services, speech and host media processing among others]
Customer retention and the creation of new revenue streams are vital to any organization, regardless of the business or current economic climate. Today's service providers must not only decide what services to offer and how to collect revenue but also determine the most cost-effective technical mix.
Envox greatly reduces the complexities inherent in creating voice solutions and integrating them into diverse telephony, billing, Web services and back office environments. Envox's solutions are designed for efficient management of carrier class, mission critical solutions. They are highly scaleable, reliable and fault tolerant and include powerful administration tools that focus on configuration management, monitoring and alerting. Envox provides a single point of control over multiple systems, speech resources, integration points and telephony interfaces. This significantly reduces the time and cost of administrating large-scale installations.
Envox's value proposition is built around the ability to leverage existing investments in hardware, software and solution development, while providing a smooth migration path to the emerging standards and enabling technologies that will be required in the future. With Envox, you get fast implementation and even faster return on investment.
Envox solutions support:
- Calling/debit/prepaid card solutions
- Voice portals & information services
- Business contact center solutions
- Intelligent networks
- Conferencing solutions
- Personal calendar/address book services
- Follow-me services
- Voice activated dialing
- SS7 applications
- Customer care solutions





















