IVR, IVR for Telecom
Envox Worldwide offers a wide range of IVR and carrier service solutions that significantly improve customer service, lower operating expenses and drive new revenue opportunities. And, Envox Carrier & IVR Solutions leverage the latest advances in open, standards-based voice technologies to drive rapid ROI. Whether you're implementing a new service or looking to replace an outdated, high-maintenance legacy system, we can provide the solution to meet your exact requirements.
Look to Envox for touchtone or speech-enabled IVR solutions for:
- Prepaid & Calling Card
- Unified Messaging
- Voice Portals & Mobile Internet
- Customer Care
- Service Scheduling and Mobile Employee Solutions
- Surveys
- Intelligent Call Routing
- Home-based Agents
- Agent Screen Pop
- Call Recording
- VoIP Contact Center Solutions
Envox provides a complete line of IVR software, services and solutions including turnkey IVR solutions and consulting services; IVR platforms and development software. The Envox Worldwide Professional Services Group can create custom IVR solutions and designed to achieve your specific objectives. Our packaged IVR solutions lower the cost and time needed to automate service operations.
Nowhere in the industry will you find IVR and carrier solutions with such a compelling combination of advantages:
- Better service at lower costs: Envox IVR solutions are designed to automate the highest percentage of your calls, freeing skilled agents to serve callers with complex needs.
- Faster deployment: Envox voice solutions fit smoothly into your existing business processes, call center, voice and IT infrastructures.
- Simplified maintenance: Envox's open, standards-based voice solutions allow for rapid system upgrades and easily handle any mix of legacy and emerging technologies for a cost-effective and future-proof solution.
- Lower total cost of ownership: Price/performance leadership yields rapid ROI on all your IVR and voice initiatives.
Contact Envox and start the discovery process today.
