Envox Worldwide: a global leader
Envox Worldwide is a leading global provider of IP-based voice self-service and contact center solutions. The company’s standards-based software solutions dramatically reduce customer service costs, optimize contact center performance, and improve customer satisfaction.
Envox IVR answers the call
Impress your callers and realize your IVR goals quickly and painlessly with IVR and voice self-service solutions from Envox Worldwide. Improve service levels, reduce operating costs and open new revenue opportunities. Our turnkey IVR solutions feature the latest standards-based technologies and easily integrate with your existing systems.
Envox Speech answers the call
Impress your callers and realize your goals quickly and painlessly with speech recognition (ASR) and text-to-speech (TTS) solutions from Envox Worldwide. Our speech solutions feature best-of-breed speech recognition and text-to-speech engines to improve service levels, reduce operating costs and open new revenue opportunities.
Envox VoiceXML answers the call
Enterprises and service providers are rapidly adopting open, standards-based voice solutions and turning to VoiceXML as the technology of choice. Envox Worldwide offers both custom and packaged VoiceXML solutions that are cost-effective ways to reap the benefits of VoiceXML and open, standards-based voice solutions.
Envox CTI answers the call
Envox CTI (computer telephony integration) solutions enable you to reduce call length and personalize the agent-customer interaction from the start. Our intelligent call routing maximizes agent availability and ensures that callers are connected to the best agent, the first time. And, since customer information can be screen-popped to the agent desktop along with the call, calls are shorter, agents are more productive and callers more satisfied.
Envox's VoIP capabilities answer the call
Envox Worldwide offers a range of VoIP development environments that reduce the time, cost and complexity of creating VoIP-based voice solutions. Our powerful development solutions not only accelerate projects, but they also give you the power to design a wide range of VoIP solutions.
Case Studies
Envox Worldwide has many customer success stories spanning industries and technologies.
Whitepaper
RFP Guide
Choosing a Voice Self-Service Solution for your Contact Center
Recent News
- Oct 20 2008
- Enghouse And Subsidiary Syntellect Acquire Envox
- Sep 30 2008
- Mycom Ag Standardizes On Envox Ct Connect To Enable Cti Capabilites For Its Multichannel Contact Center Software
- Sep 15 2008
- Thomasnet Energizes Service Operations With Envox Phonelink
- More News
